Welcome to Your First Service Experience

Getting ready for your first appointment with CBM Heating & Air, LLC? We’ve created this helpful guide to ensure you have the best possible experience with our heating and cooling services.

Before Your Appointment

• Clear access to your HVAC equipment
• Make note of any specific concerns or unusual sounds
• Secure pets in a separate area
• Ensure someone 18 or older is present

What to Expect During the Visit

1. Initial Assessment
– System inspection
– Discussion of your concerns
– Temperature control evaluation
– Airflow testing

2. Service Process
– Thorough diagnostic review
– Clear explanation of findings
– Upfront pricing for any repairs
– Professional recommendations

Common First-Visit Services

• Comprehensive system inspection
• Filter replacement guidance
• Thermostat programming assistance
• Basic maintenance procedures
• Safety check of all components

After Your Service

Our technicians will:
– Provide a detailed service report
– Explain any future maintenance needs
– Answer all your questions
– Schedule follow-up if necessary

Maintenance Tips Moving Forward

• Regular filter changes
• Keep outdoor units clear of debris
• Schedule bi-annual maintenance
• Monitor system performance

Remember to ask about our preventive maintenance plans during your first visit to ensure your HVAC system remains efficient and reliable throughout the year.

Payment and Warranties

We’ll explain all costs upfront and provide information about:
– Available payment options
– Warranty coverage
– Future service recommendations
– Maintenance agreements

Being prepared for your first service visit helps ensure a smooth and effective experience for your home’s comfort needs.